I turn ambiguous, complex problems into products that make sense and get built.



I help shape decisions and lead through the work — designing interfaces, building prototypes and applying systems thinking so teams know what to ship and why.  

You’ll get direction, momentum and work that delivers.


Michael Douglas
Principal Product Designer

→ Selected Work

OpenAI Led the design of Spotify’s first AI assistant integration with ChatGPT, bringing music discovery and playlist creation into conversation.


Anthropic Expanded Spotify’s work with Claude, introducing in-chat playback, deeper music and podcast experiences and Spotify Connect integration.


Spotify  ✕  Live EventsRedesigned Live Events, embedding personalised concert recommendations into everyday listening while unlocking new revenue opportunities.


OneFootballDefined a long-term product vision to evolve OneFootball from a news and scores app into a richer destination for fans, creators and culture.


Spotify  ✕  WearablesLed design across Apple Watch and Wear OS, turning a remote control into standalone listening with streaming, offline downloads and voice.


Net-a-PorterRedesigned Net-a-Porter’s core shopping experience, raising standards and establishing a shared design system across its brands.

These are just project snapshots. For detailed case studies and more of the thinking behind the work, drop me an email.

→ What I Bring

Direction Building products is messy. Priorities shift, constraints change and opinions come thick and fast. I work through ambiguity, focus on what counts and bring clarity under pressure.


MomentumI move fast without cutting corners, making sure decisions get made so work doesn’t get stuck or drift. I’m pragmatic and cut through the noise to keep things moving.


CraftMy work holds up across edge cases, at scale and under real constraints. I sweat the details, test ideas and work through trade-offs so teams can move forward with confidence.

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→ Who I’ve Worked With

Amazon
Anthropic
Bose
DICE
Google
Meta
Net-a-Porter
OpenAI
Samsung
Sonos
Spotify
Typeform
ustwo
Vrbo

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→ What People Say

“Mike made an invaluable impact driving Spotify’s integrations into third-party AI experiences across a range of partners.

He works fast, thinks clearly and handles complexity with ease across visuals, prototypes, systems and storytelling.”

— Jen O’Brien
Senior Design Director, Spotify



“Mike is one of those rare designers who elevates everything around him: design quality, culture, teammates and the work itself.

He brings clarity to ambiguous spaces, aligns stakeholders around the work and facilitates the conversations needed in large organisations.”

— Ida Svensson
Staff Designer, Spotify



“As our team scaled, Mike played a crucial role in helping raise standards, bringing focus, strong craft and positive energy to the group.

He’s collaborative, adaptable and always moves the work and the people around him forward.”

— Cat Nygaard
Design Director, Net-A-Porter

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→ Need a Hand?

Got something complex that needs sorting? I help teams find direction, make decisions and keep things moving.

info@chopchopbusybusyworkworkbangbang.com

LinkedIn ↗

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